Have you ever had bad experiences with new employees? In everyday business I see many colleagues and managers that hire professionals with primary focus on education and experience. We all agree that those parameters are very important for most positions. But, it is very important not to miss the first important question: has that individual demonstrated enthusiasm and creativity in finding best solutions.
There are many great hidden people that can serve as more than great employees. When you compare different economies, you can find many differences and one of most noticeable ones is employment procedure. When you have strict rules and traditional views about employment you have high unemployment, old workforce and non creative employees performing their tasks with low energy. To beat that, in modern days, companies highly credit dedication and enthusiasm. Do not forget that if you have employee with lower level of education it can be resolved with extra time for adaptation and learning. But if you have employed well educated person without enthusiasm and without focus on solving company problems, you have a great problem. In some limited cases, when we are not talking about new employee you can motivate employee with additional benefits: adding better dental or/and medical insurance, etc. If you have that problem in the beginning of the employment, you’ve made a mistake hiring that individual.
You have to detect this problem before employment or at least in the first few days/weeks. In the interview, if potential employee asks you about benefits and salary before questions about assignments and expectations that can be the first sign. Additionally, if someone is not ready to work after official working hours, to be paged or called on demand and that position is connected to service reliability that has to be serious sign. In normal situations, those things should be declared. The best managers understand that company-employee relations are the most important thing in any company. Employees can make great things, they create new ideas, they help company increase its wealth. Because of noted, employees are the greatest asset of any company.